**Shipping Policy**
Last updated: 10-01-25
Thank you for shopping with Skin Idol. We are committed to delivering your skincare products promptly and safely. Please read the following details regarding our shipping process.
**Shipping Origin**
All orders are shipped from our fulfillment center located in London, England.
**Processing Time**
Orders are typically processed within 1-3 business days after payment confirmation. Please note that orders placed on weekends or public holidays will be processed on the next business day.
**Delivery Time**
Delivery times vary depending on your location:
- **United Kingdom:** Estimated delivery within 2-5 business days after dispatch.
- **Europe:** Estimated delivery within 5-10 business days after dispatch.
- **International:** Estimated delivery within 10-21 business days after dispatch, depending on customs and local postal services.
Please be aware that delivery times are estimates and may be affected by factors beyond our control, including customs delays, public holidays, or carrier disruptions.
**Shipping Costs**
Shipping fees are calculated at checkout based on your delivery address and selected shipping method.
**Tracking Your Order**
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your package’s progress.
**Customs and Import Duties**
For international orders, customs fees, taxes, or import duties may apply and are the responsibility of the recipient. Please check your country’s regulations before placing an order.
**Lost or Delayed Shipments**
If your order has not arrived within the estimated delivery timeframe, please contact our customer service team at skinidol@outlook.com so we can assist you.
**Order Changes and Cancellations**
To ensure timely processing, please contact us as soon as possible if you need to change or cancel your order. Once an order has been shipped, changes or cancellations are not possible.
---
Thank you for choosing Skin Idol. We appreciate your trust and look forward to delivering products that help you glow with confidence.
---
Skin Idol Team
Los Angels, California
Skinidol@outlook.com